Shipping Policy

Shipping Policy

We currently only ship to the UK and Northern Ireland.
Expected delivery is within (3-5 working days), we do aim to dispatch within 1-2 business days depending on your order and our stock level. Once your order has been dispatched it will be sent by a next day delivery service. 
Scotland and Northern Ireland is sent via Royal Mail 24 HR Tracked Service. All other orders to the UK are sent via DPD UK next day.

Order tracking information is provided for all orders following your order dispatch. 


Oneself cannot be held liable for deliveries to the wrong address by customer mistake. The order will be sent to the same address provided at the time of the order. In the case that an error has been made, the customer must contact the team at to amend the shipping information. Whilst we will do our best to assist, once an order has been posted we are unable to make any amendments.

It is the customers responsibility to ensure that someone is able to receive your order on the date of delivery. Due to the perishable nature of our Seamoss gel we cannot issue a refund or be held liable for any missed deliveries. In the event that the order is returned to us and the customer wishes for the order to be re shipped - it is the customers responsibility to cover the new shipping cost in full. 
Any delivery issues must be reported immediately and any delivery issue noted that exceeds a 30 day period is unable to be investigated or corrected by our couriers.