Info + FAQs

Delivery Info

How long does it take for delivery?

Please allow 3-5 working days for delivery, from the date of dispatch you should receive your order the next day. Scotland and Belfast orders are sent by Royal Mail Tracked 24 Postage and all other UK orders are sent by DPD UK next day. Providing that you give your email address and phone number at the time of the order, you will receive tracking information and a delivery time slot on the day of delivery. 

As our Seamoss is made fresh and to order, please note there will be quicker delivery times for orders places between Saturday and Tuesday.

Important Delivery Information

Please double check your shipping address and contact information when placing your order, as we cannot be held liable for deliveries to the wrong address nor delays due being unable to make contact. It is your responsibility to ensure that someone is home to accept the parcel as we cannot be held liable for missed deliveries

DPD will attempt to deliver a maximum of twice, before the parcel can only be collected from your local pick up shop. Please update delivery leave safe instructions accordingly and be mindful of the shelf life of Seamoss gel if collection from your local pick up shop is required, as we cannot be held liable for any spoilt product due to these delays. 

Replacement and refunds policy

Once you have received your order, please inspect and be sure to contact us with 24 hours if it is wrong or there any damages to it. Please send any photographs or other relevant information to orders@oneselfwellbeing.co.uk so that we can do our best to resolve this matter. 

Our full TERMS OF SERVICE can be found by here.  

Product FAQs

Seamoss

SUBSCRIBE AND SAVE 380ML SEAMOSS GELS

Our 380ml Seamoss Gel range is now available to SUBSCRIBE AND SAVE! This means that you can get 10% OFF your favourite Seamoss Gels. Simply click the subscribe and save button when placing your order and choose wether you would like your Seamoss Gel delivered every two or four weeks. Remember that you can change your flavour at any time by simply logging into your subscription plan here!

Please note: There is a minimum commitment of two billing cycles on setting up your subscription. Thereafter you can cancel at any time. 

What is Seamoss?

Seamoss is a type of algae, which has been part of the human diet for thousands of years. In addition to being consumed historically in places like the Caribbean and Ireland, Seamoss has been used medicinally in other cultures for decades, to treat conditions ranging from flu like symptoms and infections to low libido.

Where is your Seamoss from?

Our wildcrafted Seamoss is sourced from ethical suppliers in three locations across the Caribbean islands; Jamaica,  Saint Lucia and  Grenada.

How do I take Seamoss?

There are many ways to take Seamoss gel - with each order you should receive some ideas on how to use it. You can choose to either digest Seamoss gel by adding it to s oups, stews, teas, hot water lemon and ginger #yum or you can apply it to your skin or hair as a mask. You can also find some more information on our product pages and across our social media platforms.

How much seamoss should i take?

When it comes to using Seamoss gel, remember that a little bit goes a long way. A serving of Seamoss is just two tablespoons, so it doesn’t take much to start adding sea moss into your diet. We would advise taking one tablespoon for a week and then moving up to two tablespoons thereafter.

How long does Seamoss last?

All Seamoss gel will have a use by date on the bottom - this is approximately three weeks from when you receive it due to each jar being made fresh. If you would like to keep your Seamoss gel preserved for longer usage - up to 3 months then choose to freeze. 

How can i freeze my seamoss?

Its always a great idea to freeze your Seamoss gel so that it lasts longer.  Click here to watch a video from our Instagram channel for more help on freezing your Seamoss gel. Please note, we do not advise freezing the whole glass jar! 

How should i store Seamoss?

Please keep your Seamoss gel refrigerated at all times.

Who can take Seamoss and who should avoid it?

Anyone of any age can take Seamoss, however as with most things - too much of anything is not good. Seamoss is high in Iodine and too much iodine can cause thyroid disorders so you need to be careful not to take in too much of the nutrient. If you have Hashimotos, thyroiditis or other issues related to hypothyroidism, speak to your doctor for advice before taking.  Also, if you have stomach ulcers please avoid Seamoss gel due to the high amount of naturally formed iodine in the product.

What are the benefits of Seamoss?

The benefits are literally endless when it comes to seamoss and we always suggest that people look into the amazing benefits but here are a few of them;

  • Provides Immune Support and helps illness prevention
  • Helps support healthy hair and healthy nails
  • Improved digestive health
  • Helps promote healthy skin - can also help with skin conditions such as eczema, psoriasis and dermatitus and sunburn.
  • Increase in libido
  • Increase in energy
  • Helps eliminate excess mucus from the body
  • Helps ease joint pain and supports back pain
  • Can aid weight loss
  • Anti viral effects
  • Removes toxic and heavy metals from the body
Can children have seamoss?

Yes 100%, Seamoss is safe & suggested for infants & children. Seamoss Gel can even double as a baby food option. We suggest half a teaspoon for the first week and a full one there after. Top Tip - The little ones love when you blend into a fruit smoothie and freeze into ice pops #healthytreat

Can i take seamoss if i am pregnant or breastfeeding?

In the short answer yes ☺️🤰🏽 however w e always advise that you make an informed decision yourself. There are countless pregnant mummies online and on YouTube with recipes to make your own milk that consist of Seamoss and Bladderwrack.

From the research we have done, we have found that Seamoss is great for both pregnant and breast-feeding women. It supports the healthy production of amniotic fluid and after birth the baby can still benefit from all the nutrients coming from the breast milk.

Seamoss is also a great source of iodine which is incredible for developing babies. Iodine deficiency during pregnancy may cause complications and because sea moss has iodine, the consumption of sea moss can be a great benefit to pregnant women.

Seamoss provides folate (Folic Acid) which is necessary for the growth of the baby but it will also provides Iodine, Iron, Magnesium, Potassium, Silica, Boron, Selenium, Chromium, Essential Fatty Acids, Vitamin D and water soluble fibres which are great for bone-building and tissue repairs. Basically the 92 minerals in Seamoss can help both you and your baby in many positive ways.

Can dogs take Seamoss?

Before incorporating anything new into your dogs diet you should consult a vet. When giving Seamoss to our four legged furry family friends its important to stick to the dry Seamoss as the gel can cause blockages in your dog's intestine. You can grind it up yourself, and sprinkle a small amount onto your dogs food. About 1/4 of a teaspoon of Seamoss powder is suitable for a medium sized dog once a day. This can help your doggy in everything from digestion to helping with dry skin conditions, however be careful with portions - a large amount of supplements can end up causing harm, dogs are much smaller than us. 

Chaga Mushroom

What is chaga mushroom?

Chaga Mushroom is a type of fungus that grows mainly on the bark of birch trees in cold climates such as Northern Europe, Siberia and Russia For centuries Chaga has been used as a traditional medicine in Russia and other Northern European countires, mainly to boost immunity and overall health It’s low in calories, very high in fibre and loaded with antioxidants. It is known as the king of the medicinal mushroom because of it being one of the most powerful antioxidants in the world.

Chaga Mushrooms are rich in a wide variety of Vitamins, minerals and nutrients including:

  • B-complex vitamins
  • Vitamin D
  • Potassium
  • Rubidium
  • Cesium
  • Amino acids
  • Fiber
  • Copper
  • Selenium
  • Zinc
  • Iron
  • Manganese
  • Magnesium
  • Calcium
Where is your Chaga mushroom from?

The Chaga mushroom that we source is certified and the collection is carried out in ecologically clean forests of Russia.

How do I take the chaga mushroom?

Our Chaga chunks can be brewed into a tea - a perfect way to extract the phyto-chemicals of this medicinal mushroom.

Use a tea strainer or simply place the chunks of Chaga into a cup, add boiling hot water and let the Chaga infuse and allow the water to turn a dark brown.

Once brewed for 2/3 minutes remove the chunks (put to one side in tin foil for reuse ) and simply enjoy.

* Top tip The same chunks can be re-used until the water extracted from the chunk is pale in colour. We advise reuse of up to 3 times!

** Top tip - Option to add some Manuka honey or creamy oat milk to sweeten it up a little.

How much Chaga should I take?

Adults can consume 1-3 cups a day of 6oz cups daily.

How long does Chaga mushroom last?

When stored properly - most Chaga will have a shelf life up to 2 years.

How should i store chaga mushroom?

Store in a cool dry place when unused. If used, then put into some tinfoil into a glass jar and use until the Chaga until no more Chaga is being extracted from the chunks.

Who should avoid chaga mushroom?

If you are  p regnant or breast feeding There isn't enough reliable information to know if Chaga is safe to use. Stay on the safe side and avoid use.

Is chaga mushroom safe for children?

Firstly, Chaga should not be given to children under 10yrs of age. At this early stage, children’s bodily systems are still in development and adapting to their environment. And introducing foreign substances, their systems are not yet prepared for can induce allergic reactions and potentially cause other detrimental effects.

Secondly, it’s always a good idea to consult your child’s paediatrician before introducing any supplements into their diet. If your child is taking any medication, their doctor will point out any potentially hazardous drug interactions. And if your child has any allergies or other sensitivities, the doctor can help counsel you on any possible effect Chaga might generate.

What are the benefits of Chaga mushroom?
  • Slows the aging process
  • Lowers cholesterol
  • Helps to prevent and fight cancer
  • Lowers blood pressure
  • Supports the immune system
  • Naturally reduces inflammation
  • Lowers blood sugar.

Shilajit

What is Shilajit?

Shilajit has been used in traditional Indian Ayurvedic medicine for centuries, and the compounds in it appear to be beneficial for many conditions. It is a black resin that comes from the Indian mountains across the Himalayas and is the result of a long process of breaking down plant matter and minerals.

The benefits speak for themselves as this product is high in humid and fulvic acid and has been tested on Alzheimer's patients to see the reverse effects of the memory function illnesses. Here's a great video which explains some of the benefits  https://www.youtube.com/watch?v=SfgAfKDm3es

How do you take shilajit?

You can take Shilajit with either hot water or milk. It is important to use either plant based milk or either filtered or distilled water (as the Shilajit doesn’t like any nasties form the tap water like chlorine or fluoride). Simply add the Shilajit, let is dissolve and drink.

You need approximately a rice grain a day 300mg-500mg - to be taken by adults.

Top Tip: Because of the purity of the resin and it being used to hot temperatures it can sometimes harden. If you put the pot somewhere warm like on the radiator for a few minutes the resin will get soft and you won’t have any problems extracting some from your pot!

Who should avoid taking shilajit?

Shilajit may increase iron levels, so people with conditions such as hemochromatosis, or an excess of iron in the blood, should avoid it.

People with an active  heart disease or with a history of  hypotension should also avoid taking Shilajit to prevent a drop in blood pressure.

Is Shilajit safe for children?

Shilajit is a very potent and powerful substance. Therefore we do not recommend giving it to children. We recommend waiting until 16+ to give your child Shilajit.

Can i take shilajit when im breastfeeding or pregnant?

Pregnant or breastfeeding women should not take shilajit in any form.

Where is your shilajit from?

Our Shilajit is sourced in Kashmir, from The Himalayan mountains.

How long will my shilajit last?

Shilajit will last up to three years from its manufacturing date, which is no more than 3 weeks prior to receiving it from us!


Subscription Boxes

What are the benefits of being on Subscription?

There are many benefits to being on subscription with us!

  • FREE Shipping!
  • You can make a great saving!
  • Hassle free, your favourite Oneself products delivered every month
  • Option to change products, skip or cancel your subscription at any time!
How does subscription work?

Our Subscriptions are really simple - You place your first order ahead of the delivery date and choose your first box here. The delivery date that you choose will determine which date future payments will be made. 

All deliveries for the 22nd will have payments taken on the 15th of every month, and all deliveries for the 2nd will have payment taken for the 25th of the previous month. Each month, as long as your direct debit payment is successful you will receive your delivery on the chosen date. 

Please note; payment will be attempted 3 times before a subscription is automatically cancelled.

How can i make changes to my subscription?

You can make changes to your subscription at any time by inputing your email address here. You will then receive a unique link code where you can log in and change information linked to your subscription such as products, payment details and shipping address. 

How can i cancel my subscription?

You can cancel your subscription at any time by emailing us at info@oneselfwellbeing.co.uk or logging into your subscription portal here.

 

Have we missed anything?

Contact us here or directly at info@oneselfwellbeing.co.uk with your question!